Wuxi Cummins turbocharger seventh million turbocharger off the assembly line

On December 20, 2012, Wuxi Cummins Turbo Technology Co., Ltd. (hereinafter referred to as "Wuxi Cummins Turbo Technology" or "Company") announced the launch of the 7 million turbochargers. Mr. Chen Hua, General Manager of Wuxi Cummins Turbo Technology, and Mr. Liu Canrong, Deputy General Manager attended the ceremony.

With the offline production of a variable cross-section supercharger (VGT), Wuxi Cummins turbocharger technology has cumulatively produced 7 million turbochargers, which is another major milestone in the development of the company. In the severe economic environment, the company still maintained a good performance. Wuxi Cummins Turbocharging Technology has achieved continuous success by continuously providing the market with leading technology and excellent customer support.

Leading technology for market demand

In today's market environment, customers are increasingly concerned about fuel economy and the overall operating costs of the vehicle. In response to this change, the company launched a series of advanced turbocharging technologies and products to meet market demand. The seventh million turbocharger on the line is the Variable Section Supercharger (VGT). It is understood that VGT can improve the vehicle's fuel economy. The proprietary sliding variable cross-section technology helps to increase the engine braking performance, prolong the life of the entire vehicle's braking system and extend the maintenance cycle of the braking system, and ultimately reduce vehicle operating costs. Currently, VGT has mass production of Wuxi Cummins Turbo Technology.

Always adhere to the customer first

The concept of “putting clients first” is the cornerstone of Wuxi Cummins turbocharging technology. In recent years, the company is committed to promoting a culture of “customer support is excellent”. The main purpose is to focus on customer needs, strengthen interaction with customers, create surprises for customers, so that Wuxi Cummins turbocharger technology becomes the preferred partner for customers.

The company established the Customer Support Excellence Committee and launched a number of projects to improve the customer experience, such as: customer experience improvement process, service star selection, project response speed improvement project, customer focus on 6sigma projects, etc., committed to providing customers with excellent services while creating surprises . The company held several customer days, technical days and service days to further enhance customer understanding so as to better serve customers.

The company also conducts simultaneous business processes to ensure effective collaboration between customer needs, product development, supply and operations, and business management to better meet customer needs.

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